Scott's Mercantile - since 1987

Tailored SOLUTIONS

Scott's Mercantile offers a full range of mercantile services designed to fit your business. Decades of experience and a considered approach means we can deliver the most effective outcomes for our clients. CONTACT US to find out more
   ABOUT US    OUR SERVICES
About

ABOUT SCOTT'S MERCANTILE

Our principal Gavin Scott has dedicated a lifetime to the finance industry and served in multiple roles from collections officer, credit control supervisor to Collections Manager within one of Australia’s best known financiers. Gavin has been a licensed Commercial Agent since 1987 and has considerable experience in managing a boutique mercantile agency.

Actively engaged in all aspects of Collections and Recovery, Scotts Mercantile is deliberately client focused, striving to secure optimum outcomes on a case-by-case basis. Unafraid to achieve results using a hands-on approach, Scotts Mercantile is dedicated to achieving an amiable resolution for both parties through the appropriate mix of tact and persistence.

About
services

OUR SERVICES

From collections and repossessions to field calls, process serving, lockouts and pre purchase inspections, our agency represents the pinnacle of mercantile services with decades of experience in the financial recovery sector.

COLLECTIONS

COLLECTIONS

Providing a professional and common sense approach to achieving your desired recovery goals. Firm and effective, yet tactful and considered.

REPOSSESSIONS

REPOSSESSIONS

Our agents provide the experience, skills and professional approach to help you recover your property effectively with adherence to all applicable regulations and laws.

FIELD CALLS

FIELD CALLS

We employ a professional approach, providing clients an understanding of reasons for account delinquency and instigating a plan to ensure communication lines are opened up

SKIP LOCATION

SKIP LOCATION

Our experienced skip investigation team have the latest databases and the know-how to locate missing debtors in an efficient, cost effective and discreet manner

PRE-PURCHASE INSPECTION

PRE-PURCHASE INSPECTION

Your time is important. We are well versed in pre-purchase/finance inspections and can attend to your needs in a prompt, professional, no fuss manner.

DOCUMENT SERVICE

DOCUMENT SERVICE

Prompt and compliant service of ALL documents, demand notices and legal process for ALL Court jurisdictions in ALL Australian States and Territories

services
Why Scotts

WHY CHOOSE SCOTT'S?

LARGE ENOUGH TO MATTER ~ SMALL ENOUGH TO CARE

Our stringent quality standards apply also in terms of service, expertise and advice.
Our dedicated team of experienced agents are here to assist you with the know-how and skills to get the job done!

TAILORED SOLUTIONS

We provide a unique service delivery to suit your needs. With dedicated experienced representatives in skip locations, collections, repossessions, field calls, process serving and lockouts, let us tailor a service that really suits your needs.

A LIFETIME OF EXPERIENCE

Since 1987, we have provided specialised services and a swift resolution to our clients needs, whilst remaining true to our stringent compliance, code of ethics and holding true to our reputation of providing a service that is second to none.

NATIONWIDE SERVICE

Over many years in the industry, we have successfully rallied together an enviable Australia-wide network of experienced and talented agents, servicing both Metropolitan and Country/Remote areas at very competitive rates.

Why Scotts
Compliance

Professionalism through Ethical Conduct

All mercantile agents are bound by a specific code of conduct, debt collection guidelines and Australian law. But at Scott’s Mercantile as licensed Agents we exceed the requirements of each States Acts and guidelines. All of our experienced representatives undergo rigorous compliance training on an annual basis, ensuring your reputation is in the hands of the industries most skilled and highly trained agents.

Our master license holder is our principal, Gavin Scott, whose experience and ongoing impeccable service record stands as a mark of our reputation for delivering quality and compliant solutions.

Understanding the Mercantile Industry

Understanding the Mercantile Industry

Our privacy policy serves as our guide for determining the information we hold regarding our clients, or those we investigate on their behalf. In our role as debt collectors, we are tasked with the proper and appropriate use of our abilities to seek resolution on behalf of our clients. Our code of ethics demands that our actions adhere to the highest standard for agents, our clients and their debtors.

Contact and Complaints

Contact and Complaints

If you wish to discuss any of our ethical standards, codes of conduct or legal requirements and licenses, please contact.
Principal Gavin Scott – info@scottsmercantile.com.au , or
Privacy Manager – privacy@scottsmercantile.com.au
We take complaints seriously and seek resolution through open communication. Please do not hesitate to contact us for details and or questions regarding our services.

What They Say
REPOSSESSION AND FIELD CALL SPECIALISTS, SERVICING AUSTRALIA WIDE
EXCEEDING EXPECTIONS IS WHAT WE DO BEST
Scott's Mercantile – Since 1987
What They Say

TRUSTED MERCANTILE SERVICES

When it comes to MERCANTILE SERVICES, we have the figures on the board and the experience that counts! As true experts in our field and with an extensive proven track record, our clients repeatedly turn to us for our RELIABILITY, PROFESSIONAL APPROACH and POSITIVE RESULTS.

31

IN BUSINESS

35000

Repossessions

40000

Field Calls

100

Happy Clients

Compliance

CONTACT SCOTT'S MERCANTILE

We welcome you to contact us for more information
about any of our recovery or mercantile services.

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